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Shipping Policy

Last updated: October 31, 2026

Touchdown Shower sells one product: our football helmet LED shower head. Each one is a pre-order, made after you buy.

Current schedule

  • Production: Nov 4 – Nov 25
  • Ships by: Dec 2
  • Expected delivery: by Dec 22

If your order is delayed
These dates are our best estimate. If we can't ship by the date shown, we'll email you with the new date, and you can cancel for a full refund if you don't want to wait.

Where we ship
We ship to the United States and Canada only.

Shipping cost
Shipping is free on every order.

Taxes and import fees
Taxes charged are shown at checkout. If a carrier or customs charges additional import fees on delivery, you are responsible for them.

Tracking
We email your tracking number when your order ships.

Lost or damaged packages
If your package looks lost or hasn't arrived by the expected date, email touchdownshower@gmail.com. We'll work with the carrier to find it. If it's confirmed lost, we'll send a replacement or give you a full refund, your choice. If it arrives broken, see our Refund Policy.

Incorrect addresses
Please check your address before ordering, and email us quickly if it's wrong. We can change it until your order ships. If a package comes back because of an address you entered incorrectly, we can reship it at your cost.

What's in the box
You receive the helmet shower head only. It attaches to your existing shower arm. A shower arm is not included.